Operational Support

Gyrocom's Operational Support Service is a preventative maintenance practice that ensures organisations dramatically reduce their requirement for support calls.   When a support requirement arises the contextual intelligence available via the operational support practice ensures efficient incident management with rapid resolution of faults.

← Back to Data Centre Solutions UK

Gyrocom's Operational Support helps record and maintain contextual information to provide a bespoke service which:

 

  • recognises the particulars of the organisation raising a support call - and in many cases even before a call is raised
  • is able to begin unassisted remote triage activities immediately
  • can provide superior incident management, address change requests, restore configurations, provide advice and guidance, with speedy results

 

For more information about Gyrocom's Operational Support Services click here.

 

 

Downloads & Registrations:

Gyrocom's Operational Support